Date of Award

2024

Document Type

Project

College/School

College of Nursing

Degree Name

Doctor of Nursing Practice (DNP)

Project Mentor

Elizabeth Gallagher

Readers

Therry Rose Eparwa

Abstract

Background: Telehealth is often seen as a viable option to supplement the increasing demand for healthcare provider access. As in-person health centers and clinics are burdened with the increase in patient load, a healthcare paradigm is beginning to unfold as more people begin to access virtual healthcare services. Local Problem: This program evaluation project sought to measure college students’ satisfaction and confidence levels with a newly implemented medical and psychiatric telehealth service offered at a mid-sized private university. Methods: A survey method was used to collect non-identifiable aggregate demographic information and to determine barriers to enrollment to the telehealth program. This information was used as a comparison model to telehealth enrollment data for the project intervention. Intervention: A survey was created that compared student perceptions of telehealth overall and this university-offered telehealth service. Results: Consistent with the current literature, the results of the survey showed a lower use among historically underrepresented communities. Conclusion: A more targeted marketing effort is requested to extensively evaluate the increase in enrollment the new program.

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